We will only use this data to provide information on nutrition, care and development regarding your child; to introduce products and services; to fulfil orders placed on the HiPP webshop and to, if you are a healthcare professional, contact you regarding educational meetings or events. Please feel free to contact our Customer Service (email firstname.lastname@example.org or call 0845 050 1351), whenever you want to exercise your privacy rights (information correction, deletion, limitation of processing or data transferability). You are also welcome to contact the responsible data protection officer, A.Maier email@example.com. The competent supervisory authority is Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF firstname.lastname@example.org. Legal basis is Article 6 (1) of the EU General Data Protection Regulation.
Please note there are different contact details for the HiPP webshop and for healthcare professionals detailed in the separate sections below.
Information we collect
HiPP Baby Club asks for some personal information when you sign up to use the club, including your email address and a password, which are used to protect your account from unauthorised access. You may also provide additional profile information, such as a photo, etc. and can edit your profile at any time on our edit my profile page. HiPP Baby Club servers automatically record information about your use of the service, such as when you use the site and the frequency and size of data transfers. You can edit, save and delete your profile at any time, as described in the HiPP Baby Club FAQs section of the website.
How we will use your information
We will use your information in an ethical manner for the following purposes:
1.to process your registration to the HiPP Baby Club or to the HiPP Hub for Healthcare professionals
2.to administer the website which may involve sharing information with our network provider;
3.to carry out customer and market research;
4.to provide you with any marketing materials you have consented to receive unless you subsequently inform us that you do not wish to receive such information;
5.to deal with your requests and enquiries;
6.to track activity on the website;
7.to improve the quality of our services;
8.to comply with legal, statutory and/or regulatory obligations.
9.to fulfil orders placed on the HiPP webshop – please note that Payment and fulfilment is run by Promotional Handling Ltd, Dragon Works Ind Est, Henfaes Lane
Welshpool, Powys, SY21 7BE, who can be contacted on 0800 012 9079 or at email@example.com
What is a cookie?
Cookies are small pieces of computer code which are placed onto the hard drive of your computer by websites. Cookies can be used to track the way user's navigated a site and improve your experience of a website by recognising you from page to page for instance, so that if you are entering your contact details they are retained on the next page and you don’t have to enter the information again. They can also allow a website owner to monitor the efficiency of their advertising and help their advertising agencies to deliver ads relevant to you and your interests as you browse the web.
Your browser software can choose whether or not to accept cookies and most browser software is initially set up to accept them. You should read the information that came with your browser software to see how you can set up your browser to notify you when cookies are used. This will give you an opportunity to either accept or refuse the cookies.
Further information on cookies and how you can refuse them is provided by the Interactive Advertising Bureau on its website located at www.allaboutcookies.org. Please note that you may not be able to use all the interactive features of our website if cookies are disabled.
The websites operated by HiPP do not contain ads. However, from time to time we may engage in advertising to promote this website e.g. on Google. We will use performance cookies to tell us how successful our advertising is.
Data collection and storage can be cancelled at any time with effect on a future date. In view of the discussion about the use of analytical tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the advanced "_anonymizeIp()" option and thus IP addresses are only further processed in an abbreviated manner so as to exclude direct reference to people.
Who we disclose information to
Please remember that we are unable to protect your privacy in the public areas of our website. Any information you share in these areas becomes public, therefore you should exercise extreme caution when you decide whether or not to disclose your personal information. We are also unable to protect your privacy on any links that take you away from the hipp.co.uk website, please also exercise extreme caution when you decide whether or not to disclose your personal information on these other sites.
Subject to the above, unless you agree to HiPP using your personal data in the manner selected by you at the registration page of this website, or the order pages of the HiPP webshop, or we are required to disclose it by law, it will not be disclosed to any third party, save for any sub-contractor engaged by us to provide the services requested by you or to any other company within our group. Please note that Payment and fulfilment regarding the HiPP webshop is run by Promotional Handling Ltd, Dragon Works Ind Est, Henfaes Lane, Welshpool, Powys, SY21 7BE, who can be contacted on 0800 012 9079 or at firstname.lastname@example.org.
HiPP will process any personal data that you may submit through this website in accordance with the EU- General Data Protection Regulation and Data Protection Act 1998 (as amended from time to time), and will ensure that any sub-contractor it may engage to provide the services requested by you acts in such manner. We will keep your personal data secure and will only retain your personal data for as long as reasonably necessary to provide the services requested.
We will endeavour to take all reasonable steps to protect your information. However, we cannot guarantee the security of any information you disclose online. You accept the inherent security risks of providing information and dealing online over the internet and you will not hold us responsible for any breach of security unless due to our negligence or wilful default.
You are not permitted to create a link to this website without HiPP's prior written consent.
How to access personal information
You may by law request a copy of any personal data that HiPP may hold about you. In order to obtain a copy of your personal information please provide us with a written request for the release of your personal information and enclose a fee of £10.00 payable to HiPP UK Ltd to cover our administration costs.
How to delete your Baby Club account
You can delete your HiPP Baby Club account at any time by signing into your Baby Club pages and clicking on ‘my profile’ on the left hand side of the page. Select the section called ‘about me and my baby’. You will then be able to delete your account here.
How to unsubscribe from mailings
To unsubscribe from mailings and emails from the HiPP Baby Club, sign into your Baby Club pages, go to 'my profile' and select 'my communication settings', then untick the options you wish to unsubscribe from. Remember to save any changes you make.
The HiPP webshop
Our webshop also asks for some personal information when you place your order, or set up your account, including your address and, if supplied, your baby’s name. This information will be shared with our fulfilment partner, Promotional Handling Limited, for the purposes of completing your order but they will not contact you regarding any other services. You can delete your webshop account at any time, as described in the HiPP webshop FAQs section of the website.
If you have requested it, we may contact you from time to time with information about products available on our webshop, or with promotions or special offers. If you no longer wish to receive these, please review the HiPP webshop FAQs section.
If you want to exercise your privacy rights (information correction, deletion, limitation of processing or data transferability), please email email@example.com or call 0800 012 9079
We only collect personal data (name, address, job title, place of work, email, postal address and telephone number) of healthcare professionals for the purposes of providing information on our products and educational events in your area that you may wish to attend, in addition to the relevant uses stated above. If you want to exercise your privacy rights (information correction, deletion, limitation of processing or data transferability), please email firstname.lastname@example.org call 0845 050 1351 or log on to the Hub and click on ‘update your details’.
How to contact us
If any of the information that you have provided to HiPP changes or requires correction for any reason, please let us know by writing to us at the following address:
HiPP UK Ltd
The Stable Block